Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DHR BERENDO, LLC ("DHR Berendo," "we," "us," or "our") concerning your access to and use of the www.dhrberendo.lol website and our computer systems design and integration services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

2. Company Information

3. Services Description

DHR Berendo provides professional computer systems design and related services, including but not limited to:

• Computer systems design and architecture
• Computer integrated systems design and implementation
• Technical consulting services
• Management and scientific consulting
• System integration services
• Custom software development
• Cloud infrastructure solutions
• Cybersecurity services
• Digital transformation consulting

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

4. User Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using our services under applicable law
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information

5. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account
• Not share your account with others
• Not use another person's account without permission

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

6. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, offensive, or inappropriate content
• Engage in fraudulent, deceptive, or misleading practices
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Collect or harvest user information without consent
• Distribute malware, viruses, or other harmful code
• Impersonate any person or entity
• Engage in any form of automated data collection (scraping, crawling)
• Reverse engineer or attempt to extract source code
• Use our services for competitive analysis or benchmarking

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and documentation, are the exclusive property of DHR BERENDO, LLC and are protected by copyright, trademark, patent, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

7.2 User Content

You retain ownership of any content you submit to us. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing our services.

7.3 Trademarks

"DHR Berendo" and related marks are trademarks of DHR BERENDO, LLC. You may not use our trademarks without our prior written consent.

8. Service Terms and Conditions

8.1 Service Agreements

Specific services may be subject to additional terms and conditions outlined in separate service agreements, statements of work, or proposals. In the event of a conflict, the specific service agreement shall take precedence.

8.2 Project Scope

The scope, deliverables, timeline, and pricing for each project will be defined in a separate agreement. Changes to the project scope may require additional fees and timeline adjustments.

8.3 Client Responsibilities

Clients are responsible for:

• Providing timely access to necessary systems and information
• Designating authorized representatives for decision-making
• Reviewing and approving deliverables within specified timeframes
• Maintaining appropriate backups of their data
• Complying with applicable laws and regulations

9. Fees and Payment

9.1 Pricing

Fees for our services will be specified in individual service agreements or proposals. All fees are in U.S. Dollars unless otherwise stated.

9.2 Payment Terms

Payment terms will be outlined in the applicable service agreement. Unless otherwise specified:

• Invoices are due within 30 days of the invoice date
• Late payments may incur interest charges of 1.5% per month
• We reserve the right to suspend services for non-payment

9.3 Taxes

Fees do not include applicable taxes. You are responsible for all sales, use, and other taxes associated with the services.

9.4 Refunds

Refund policies will be specified in individual service agreements. Generally, fees for completed work are non-refundable.

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This includes:

• Technical specifications and system designs
• Business strategies and financial information
• Customer data and user information
• Trade secrets and proprietary methodologies

Confidential information shall not be disclosed to third parties without prior written consent, except as required by law or to fulfill our service obligations.

11. Data Protection and Privacy

Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

We implement appropriate technical and organizational measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the security of your own systems and data.

12. Warranties and Disclaimers

12.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for 90 days from the date of service delivery.

12.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or availability
• Warranties that services will be uninterrupted or error-free

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• DHR BERENDO, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM
• WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE OUR SERVICES
• WE ARE NOT LIABLE FOR THIRD-PARTY ACTIONS OR CONTENT
• WE ARE NOT LIABLE FOR DATA LOSS OR CORRUPTION NOT CAUSED BY OUR GROSS NEGLIGENCE

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless DHR BERENDO, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Content you submit or transmit through our services

15. Term and Termination

15.1 Term

These Terms remain in effect while you use our services or maintain an account with us.

15.2 Termination by You

You may terminate your account at any time by contacting us. You remain responsible for all fees incurred prior to termination.

15.3 Termination by Us

We may suspend or terminate your access to our services at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Any reason with 30 days' notice

15.4 Effect of Termination

Upon termination:

• Your right to use our services immediately ceases
• We may delete your account and data
• You remain liable for all outstanding fees
• Provisions that by their nature should survive will continue to apply

16. Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

16.2 Arbitration

Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Los Angeles County, California.

16.3 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or confidentiality breaches.

16.4 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

17. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor disputes or strikes
• Internet or telecommunications failures
• Pandemics or public health emergencies

18. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date
• Post the revised Terms on our website
• Notify you of material changes via email or website notice

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and DHR BERENDO, LLC.

19.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

19.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

19.6 Notices

All notices must be in writing and sent to the addresses specified in these Terms. Notices to you may be sent to the email address associated with your account.

20. Contact Information

For questions or concerns about these Terms of Service, please contact us:

21. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.